Definition
Customer-focused setup and adoption process after purchase.
Examples
CS onboarding included training and success plan.
Origin
Modern business/startup term; used as practical shorthand in product, growth, and investing.
Use it in Nautis
Track onboarding (cs) alongside everything else in your startup.
Nautis brings planning, fundraising, finance, and operations into one AI-native workspace — so concepts like onboarding (cs) stop being spreadsheet trivia and start showing up where decisions get made.
