Definition
A logged request for help or bug fix.
Examples
Support tickets spiked after a UI change.
Origin
Modern business/startup term; used as practical shorthand in product, growth, and investing.
Use it in Nautis
Track support ticket alongside everything else in your startup.
Nautis brings planning, fundraising, finance, and operations into one AI-native workspace — so concepts like support ticket stop being spreadsheet trivia and start showing up where decisions get made.
