Definition
Customer Satisfaction Score from support or surveys.
Examples
CSAT was 4.6/5 after faster response times.
Origin
Acronym commonly used in startups and business.
Use it in Nautis
Track csat alongside everything else in your startup.
Nautis brings planning, fundraising, finance, and operations into one AI-native workspace — so concepts like csat stop being spreadsheet trivia and start showing up where decisions get made.
